Effective Date: 9 April 2025
Last Updated: 22 August 2025
MedSurg Weight Loss (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth), the Privacy and Other Legislation Amendment Act 2024, and other applicable laws.
We may collect your information:
We use your personal information to:
Where information is used for secondary purposes (e.g., teaching, research, statistical analysis), this will be de-identified unless we have obtained your consent.
We are required under the Privacy Act to take reasonable steps to protect your information. This includes both technical measures (encryption, firewalls, secure servers) and organisational measures (restricted staff access, staff training, audit logs).
If information is no longer required, it will be securely destroyed or permanently de-identified, unless we are legally required to retain it.
In the event of a data breach that is likely to result in serious harm, we will:
Where personal information is transferred outside Australia (for example, when using secure cloud providers), we take steps to ensure it is only disclosed to countries assessed as having adequate privacy protections or subject to binding contractual safeguards.
If we use automated decision-making systems (such as risk screening or digital triage tools), you will be informed. You may request an explanation of how such decisions are made and seek human review or intervention.
It is now a criminal offence in Australia to maliciously disclose personal information (“doxxing”) with the intention of causing harm, harassment, or intimidation. MedSurg Weight Loss strictly prohibits such conduct.
You have the right to:
You may also have the right to take legal action for serious invasions of privacy, including misuse of personal information or intrusion into your private affairs, under the new statutory tort introduced in December 2024.
If you believe we have breached your privacy rights, you can:
Please note the OAIC now has expanded enforcement powers, including issuing compliance notices, infringement notices, and conducting public inquiries.
This Privacy Policy will be updated as required by law or to reflect changes in our practices. Significant updates will be communicated through our website or directly to patients where appropriate.
Based in Brisbane, MedSurg Weight Loss offers comprehensive metabolic and weight loss management including surgical advice, medical advice and many other services. Our doctor led team adopts a personalised approach tailored to your unique requirements and specific goals. To learn more, get in touch today.
