WEIGHT LOSS CLINIC — AUSTRALIA WIDE
At MedSurg Weight Loss, we offer Telehealth appointments Australia wide. See our doctors, dietitians, psychologist and exercise physiologist from the comfort of your own home — with the same quality of care as an in-person visit.
5/168 Riding Road
Hawthorne QLD 4171
Mon - Fri, 9:00am - 5:00pm
(07) 3373 0265
No referral required
Simple & Straightforward
Book Online or by Phone
Select a Telehealth appointment when booking online, or call us on (07) 3373 0265 and let our team know you’d prefer a video consultation.
Receive a Booking Confirmation
You’ll receive a confirmation message confirming your appointment date and time.
Join Your Appointment
5 minutes prior to your appointment, you will receive a secure link to join your video appointment. No app download is required on most devices.
Receive Your Care Plan
We provide lifelong post-operative care and monitoring, working alongside your surgeon to ensure the best long-term outcomes.
Available in Telehealth
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Evidence-based treatments including GLP-1 medications.
Expert nutritional guidance and meal planning.
Specialised support for hormonal health during menopause.
Targeted programs designed for men.
Comprehensive assessments linking ADHD and weight.
Behavioural support for lasting change.
Bariatric surgery by experienced surgeons.
Tailored exercise programs developed by qualified EP’s.
How it works
Our Telehealth appointments offer the same standard of care as an in-person visit. Your clinician will conduct a thorough consultation, review your medical history, and provide a personalised plan — all via video call.
Telehealth is suitable for most consultations including initial appointments, follow-ups, medication reviews, dietary counselling, psychology sessions, and exercise physiology consultations. Some appointments may require an in-person visit, and your clinician will let you know if this is the case.
Telehealth appointments are available to patients across Australia — not just in Brisbane. If you are located outside Queensland, please call us on (07) 3373 0265 to confirm eligibility and Medicare rebate entitlements for your state.
What Device do I Need
Any smartphone, tablet, or computer with a camera and microphone will work. Most consultations use a browser-based platform so no app download is required.
Are Medicare rebates available?
Medicare rebates may be available for eligible Telehealth appointments, however eligibility requirements apply. For GP Telehealth appointments, Medicare generally requires you to have attended a face-to-face appointment with your GP or another doctor at our clinic within the past 12 months. Allied health Telehealth rebates (such as dietitian or psychology appointments) may also require a valid GP Management Plan, Team Care Arrangement, Mental Health Treatment Plan, or other eligible referral/care plan. Please contact our team for current fee, rebate, and eligibility information.
Do I need a referral?
No referral is required to book a Telehealth appointment with our doctors, dietitians, or exercise physiologist. Psychology appointments are also available without a referral, though a Mental Health Care Plan may entitle you to a Medicare rebate.
Can prescriptions be sent electronically?
Yes. Our doctors can issue electronic prescriptions that are sent directly to you or your preferred pharmacy, so there is no need to visit us in person to collect a script.
Can I still see someone in person?
Absolutely. You are welcome to switch between Telehealth and in-person appointments at any time. Some consultations — such as certain physical assessments — may need to be done in person, and your clinician will advise you if that is the case.
Ready to start your journey?
Take the first step towards lasting change. Book a consultation with our team today and discover a personalised approach that works for you.
patient portal
How can we help you today?
Select an option below to get started
Schedule a consultation with your GP or allied health practitioner at a time that suits you.
Request a renewal for your regular medication. Scripts will be sent to your phone by sms if approved.
Reorder a pathology or imaging referral form, or retrieve one that’s been misplaced.